Returns & Exchanges

At TAGRY, we stand behind the quality of our audio electronics and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return your items for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online portal with your order number and email address to start the return process.

• 2.
  Prepare Your Package

  Securely pack your TAGRY device in its original packaging, ensuring all accessories, charging cables, and manuals are included.

• 3.
  Ship Your Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect your return, we will process your refund to the original payment method or ship your replacement within 3-5 business days.